Privacy Policy

1. Privacy Policy

1.1 Roshem Real Estate Development Company places great importance on your privacy and seeks to protect it. This policy aims to clarify the practices and procedures followed regarding your privacy, including the type of information we collect about you, how it is collected, and how it is used.

1.2 For the purposes of this policy, the following terms refer to:

  • "We" and "Company" refer to Roshem Real Estate Development Company.
  • "Website" refers to https://roshem.sa/
  • "You" refers to any user who accesses the website, whether a visitor browsing services or projects, a blog reader, or a potential customer submitting data through the contact form at https://roshem.sa/contact-us

2. Data Collection and Use

The information we collect may include:

  1. Personal information (such as name, email address, and phone number)
  2. Website usage data (such as visit time and IP address)
  3. Any additional information you provide to us directly (through messages or when contacting us via channels mentioned on the website such as WhatsApp and social media platforms)

3. How We Obtain Your Data

3.1 We obtain your data when you contact us and use it in accordance with the data protection regulations in force in the Kingdom of Saudi Arabia.

3.2 Sources of data collection include:

  1. Information you provide to the company personally through the website, email, or any other method you use to contact us.
  2. Advertisements and marketing companies or marketers dealing with us.
  3. Website analysis tools.
  4. Social media platforms.
  5. Personal referrals.

4. Use of Your Data

By sharing your information with us, you agree to its use for the following purposes:

  1. Providing you with information about Roshem (as a company, its services, events, and project information intended for client contracting or sale purposes).
  2. Customizing our content for you (such as advertisements and promotional offers).
  3. Responding to your inquiries and requests.
  4. Improving our services.
  5. Improving the website experience.
  6. Complying with our internal legal regulations.

5. Data Sharing

We have the right to share your data within the framework of our work with:

  1. External service providers (such as website operation and digital marketing).
  2. IT service providers and data processors.
  3. Our real estate partners and marketers dealing with us.
  4. Employees responsible for related services and their supervisors.
  5. Local banks with which we partner to provide certain services to you (such as financing solutions).
  6. Competent government authorities if required by law.

6. Data Transfer

We may transfer your data outside the Kingdom of Saudi Arabia for the purpose of digital data processing, storage, or hosting, while ensuring the security and protection of this data under our management and control.

7. Data Retention

We will retain your data for the period necessary to achieve the purposes for which it was collected and to improve our services provided to you, or when complying with legal obligations.

8. User Requests

8.1 You can contact us to:

  1. Request a copy of your personal data.
  2. Modify, correct, or update your data.
  3. Delete your data if it is no longer necessary for the mentioned purposes.

8.2 To contact us via email: info@roshem.sa

8.3 We may request proof of identity to process your request, while retaining the right to refuse requests if they conflict with legal or commercial requirements.

9. Data Security

We are committed to protecting your data using technical and organizational security measures aimed at preventing unauthorized access or any illegal or unlawful use.

10. Third-Party Websites

Our website may contain links to third-party websites, and we are not responsible for the privacy policies of those websites. We advise you to review their privacy policies before submitting your data.

11. Policy Updates

This privacy policy may be updated from time to time if necessary, and the updated version will be published on the website. If material changes occur, we will notify you via your registered email.

12. Contact

For any inquiries about Roshem or its privacy policy, please contact us via email: info@roshem.sa - Roshem Real Estate Development Company